Terms of service

INTRODUCTION

The company (“Company”, “we”, “our”, “us”) means Sarvottam Furniture & Interior (also branded as ETTOREZ). www.ettorez.com is a site operated by Sarvottam Furniture & Interior (“Company”, “we”, “our”, “us”).
The customer shall mean the person, company, or any other entity engaging the company’s services through this website (also referred to as “you”, “user”, “customer”).

Please read these TERMS AND CONDITIONS ("AGREEMENT" OR "TERMS") carefully before using our ettorez.com website (“SERVICE”).
This document is published and is in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that mandates publishing the rules and regulations, privacy policy, and user agreement for access or usage of ettorez.com website.
We reserve the right to review and withdraw or amend the services without notice. If you do not agree with its terms, kindly do not use this Website.

PRIVACY

Our Privacy Policy incorporated by reference in these Terms of Service sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data provided by you is accurate.

EXACTNESS OF THE PRODUCT

Please note that the images of the items displayed on our website are intended for illustrative purposes only. While we have taken great care to present the colors accurately, we cannot guarantee that your computer's display will precisely reflect the true color of the items. Therefore, there may be slight variations between the images and the actual items you receive. Additionally, please be aware that all sizes and measurements provided are approximate. However, we make every effort to ensure their accuracy to the best of our ability.

We take all reasonable care to ensure that all details, descriptions, and prices of items are as accurate as possible.

DISCLAIMER

For the Upgradation and betterment of our Products , We keep on Researching and Uprgade the products with Various Accessories and Raw material. Some Parts and accessories of the Products Like Wheels, Base , Gaslifts , Nut bolts , Armrest , Fabric texture , Wood texture Mechanism, Leatherette etc might be different from the Images displayed on the Website but similar or better in Functionality and Finish.

This might be due Unavailability of similar Raw material or Upgradation of the Product . In such condition our goods will not be held qualified for Return or Refund or Exchange.

Small Pin holes can be seen in various areas of All kinds of chairs , these holes are made so that the chairs retain their original design and there is air ventilation between the upholstery and internal material. These holes shall not be considered as Manufacturing Defect.

No Prior Notice or Information shall be share by us to the buyers in this concern. Buyers are suggested to clear any doubts related to our product before placing order .

RETURNS & REFUND

Our Return Policy outlines the specific reasons for which you can initiate a return for items purchased from our website. We encourage you to review this policy for detailed information regarding Returns and Refunds.

COMMUNICATIONS

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

PURCHASES AND PAYMENT FACILITY

When making a Purchase through our Service, you may be required to provide certain information related to your transaction, such as credit or debit card details, card expiration date, billing address, and shipping information. It is important that you ensure the accuracy and completeness of the information you provide. By supplying this information, you confirm that you have the legal authority to use the provided payment method(s) for the Purchase.

To facilitate the payment process and complete your Purchase, we may utilize third-party services. By submitting your information, you authorize us to share the necessary details with these third parties, in accordance with our Privacy Policy.

Please note that we retain the right to reject or cancel your order under various circumstances, including but not limited to product or service unavailability, errors in product or service descriptions or pricing, inaccuracies in your order, or suspicion of fraud or unauthorized or illegal transactions.

PROMOTIONS

Any contests or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

CONTENTS

The Content available on or accessed through this Service is either the property of Sarvottam Furniture & Interiors or used under permission. It is strictly prohibited to distribute, modify, transmit, reuse, download, repost, copy, or utilize such Content, in whole or in part, for commercial purposes or personal gain without obtaining prior written permission from us.

PROHIBITED USES

Your use of the Service must comply with all applicable national and international laws and regulations.

You are strictly prohibited from using the Service in a manner that exploits or harms minors, including exposing them to inappropriate content.

Sending any form of unsolicited advertising or promotional material, such as spam or junk mail, through the Service is not allowed.

Impersonating Sarvottam Furniture & Interiors, its employees, other users, or any other person or entity is prohibited.

You must not engage in any illegal, threatening, fraudulent, or harmful activities or use the Service for any unlawful purposes.

Any conduct that restricts or inhibits the use or enjoyment of the Service by others or that may harm or offend Sarvottam Furniture & Interiors or its users is not permitted.

You should not use the Service in a way that could disable, overburden, damage, or impair its functionality or interfere with other users' activities.

Automated methods, such as robots or spiders, are not allowed for accessing or copying material from the Service without prior written consent.

Unauthorized access, interference, or disruption of the Service or any associated servers, computers, or databases is strictly prohibited.

Any attempts to attack the Service through denial-of-service or distributed denial-of-service attacks are prohibited.

Taking actions that may damage or manipulate the rating system of Sarvottam Furniture & Interiors Furniture is not allowed.

Any attempts to interfere with the proper functioning of the Service are strictly prohibited.

ANALYTICS

We may use third-party Service Providers to monitor and analyze the use of our Service.

REGISTRATION AND YOUR ACCOUNT OBLIGATIONS

By creating an account with us, you affirm that the information you provide is accurate, complete, and up to date. Failure to provide correct, complete, and current information may result in the termination of your account on the Service.

It is your responsibility to maintain the confidentiality of your account and password, and you agree to restrict access to your account and/or computer. You accept full responsibility for all activities that occur under your account or password, whether through our Service or a third-party service. If you become aware of any security breach or unauthorized use of your account, you must notify us immediately.

You are prohibited from using another person's or entity's name as your username unless you have the appropriate authorization to do so. Additionally, offensive, vulgar, or obscene usernames are not permitted.

We reserve the right to refuse service, terminate accounts, modify or remove content, or cancel orders at our sole discretion.

INTELLECTUAL PROPERTY

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Sarvottam Furniture & Interiors.

LINKS TO OTHER WEB SITES

Our Service may include links to third-party websites or services that are not owned or controlled by Ettorez. We want to emphasize that Ettorez has no control over the content, privacy policies, or practices of these third-party websites or services. We do not endorse or guarantee the offerings of any of these entities or individuals, nor do we warrant the accuracy or reliability of their websites.

You acknowledge and agree that Ettorez shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or

services available through any third-party websites or services.

We strongly encourage you to review the terms of service and privacy policies of any third-party websites or services that you visit. It is important to understand their practices and policies before engaging with them.

TERMINATION OF ACCOUNT

Under our sole discretion, we reserve the right to terminate or suspend your account and restrict access to the Service at any time and without prior notice or liability. This action may be taken for any reason, including but not limited to a violation of the Terms.

If you choose to terminate your account, you can do so by discontinuing the use of the Service.

LAW AND JURISDICTION

These terms will be governed by and interpreted in accordance with the laws of India, without considering conflict of laws principles. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.

CHANGES TO SERVICE

We retain the right to withdraw or modify our Service, as well as any services or materials provided through the Service, at our sole discretion and without prior notice. We shall not be held liable if any portion or the entire Service becomes unavailable for any reason or duration. Periodically, we may restrict access to certain sections or the entire Service, including registered users.

AMENDMENTS TO TERMS

We have the right to modify these Terms at any time by posting the updated terms on this website. It is your responsibility to review these Terms regularly. By continuing to use the Platform after the revised Terms have been posted, you indicate your acceptance and agreement to the changes. It is expected that you will check this page frequently to stay informed about any modifications, as they are binding upon you.

If you continue to access or use our Service after the revisions have come into effect, you are consenting to be bound by the updated terms. If you do not agree with the new terms, you are no longer authorized to use the Service.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sarvottam Furniture & Interiors, its management, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages, or costs arising from your use of this website, your violation of these Terms of Service, or any infringement of intellectual property rights.

VIOLATION & TERMINATION

Violation of the Terms of Service may result in the termination or suspension of your account or access to the Service. We reserve the right to take appropriate actions, at our sole discretion, in response to any violations, including but not limited to issuing warnings, suspending or terminating accounts, or taking legal action as necessary.

We also retain the right to investigate and report any suspected violations of the Terms of Service to the relevant authorities. Termination of your account may result in the loss of access to content, features, or any other materials associated with the Service.

Please note that termination or suspension of your account does not relieve you of any obligations or liabilities incurred prior to such action being taken.

ACKNOWLEDGEMENT

By utilizing the Service or any other services provided by us, you acknowledge that you have read and understood these terms and conditions, and you agree to comply with all the provisions outlined in these terms. Your use of the Service signifies your acceptance and agreement to be bound by these terms and conditions. If you do not agree with any of the terms stated herein, please refrain from using the Service.

DISCLAIMER

We and our representatives shall not be held liable for any damages arising from the misuse of customer's personal information. The customer bears sole responsibility for such acts and is advised not to share confidential information, such as account passwords, OTPs, credit/debit card details (including expiry dates and CVV), with anyone claiming to be an employee of www.ettorez.com. Please note that none of our employees will ask for such confidential information.

CONTACT US

Please send your feedback, comments, requests for technical support by email: connect@ettorez.com